AI Chatbots in the Hospitality Industry: An In-Depth Guide
7 benefits of using chatbots in the hotel industry If your hotel has repeat visitors, the chatbot will be able to recall previous interactions and preferences. It might ask a returning family whether they’d like to continue ordering their usual breakfast, or offer a beer via room service to a traveling professional who often orders one around 9pm. For such tasks we specifically recommend hotels deploy WhatsApp chatbots since 2 billion people actively use WhatsApp, and firms increase the chance of notification getting seen. Enables seamless, natural interactions for guests, …
